Run a tour or rental business with more than one location without the double entry.
Bookings, guides, shifts, payroll, the register, ads and follow-up in one connected layer your seasonal team can actually run. We built it for an e-bike rental and tour company on the California coast, and we operate it every day.
Shoulder season is the natural calendar: a 10-day diagnostic in the quiet weeks, a 4 to 10 weeks build before the next peak, never a cutover mid-season.
Where the season leaks
You know these four. We had all of them.
In 2023 the shops we work with were typing card numbers by hand for walk-ins. The first fix was letting guests book themselves by QR code at the counter. Everything since has been the same idea applied to the next handoff.
The manifest is rebuilt every morning
The booking platform knows every departure, guest and balance. Someone still copies it into a printout or a spreadsheet so the floor can see the day and the walk-ins never make it on.
Guides, shifts and payroll don’t talk
Guide assignments live on the booking platform, shifts in the scheduling app, hours in payroll. Reconciling them is a weekly job, and overtime shows up after it has happened.
Money paths that need a person
Overages, damage charges, card on file collections and refunds handled one at a time from a dashboard, with the record of what happened living in a text thread.
Ads that outrun the response
Search campaigns fill the calendar in June, and the inquiries that need a reply wait on whoever is free. Spend goes up; conversion doesn’t.
What we connect
The tools you already pay for, finally in step.
We don't replace your booking platform. We build the layer around it that the platform doesn't sell: staff screens, the connections to scheduling and payroll, the alerts, the reporting, and the follow-up that runs from the records instead of from memory.
- Peek Pro, FareHarbor, Xola or your booking platform: bookings, status changes, notes and card on file charges
- Homebase, 7shifts or your scheduling tool: shifts, timecards, labor cost, guide rosters
- The register or point of sale: retail, repairs, rentals from the same counter
- Google Ads and analytics with the tracking wired back to booked revenue
- Email and SMS: confirmations, reminders, review requests, reactivation
- Chat and alerts: staff channels, overage and failure alerts, a daily brief
Reference client
Big Sur Adventures, Monterey Peninsula.
E-bike rentals, guided tours and a retail shop across several coastal locations with a seasonal team. We built the walk-in rental workflow, the staff tools, the online store and the analytics, then managed three years of Google Ads on top of a system that could answer what they brought in.
Next step
Twenty minutes on how a booking moves through your business.
Tell us the booking platform, the locations, the size of the team and the one process that hurts most. You get a written first read within 2 business days at no cost, with an honest answer on whether a diagnostic is worth it.
Book a fit call